B1W ParkMode 20180614s Firmware. 09-16-2018 There is no change to the default modems for $10/month we advertise with our internet packages. Thanks for bringing this up to our attention @Datalink. bin format, perform a double click on I and click "Upload" in the VMGs web GUI. The mobile devices don't automatically follow the new passphrase that you keyed into the modem or router (same idea for both devices). Navigate to the STATUS .... DOCSIS WAN tab and copy the Downstream Overview table, all the way down to the bottom right hand corner of the OFDM/OFDMA section at the bottom. The signal levels are a little high, but well within spec. Select the adapter you need to find the IP address for. View your IP address by clicking on any of the network ports. 03:08 PM Not crazy at all. @cattbull please read my previous post just above your post. I've read through the other threads and seeing that other people have been seeing lots of issues too. I've restarted the modem a couple of times by simply pulling the plug and plugging it back in a few seconds later and since then have done a couple more reboots thru the user interface. That tells me that the OFDM profile isn't what it should be. Paste. by message points to. Username: cusadmin (this can not be changed). - last edited on Is there an issue with having the modem attached to the Cable coax and both Internet and cable feeding througha splitter. on all of the them (i think other than the new IGNITE ones)The user is cusadminThe password, will usually be set as the SAME as what your wifi password it. If the modem is running in Gateway mode, its default mode, with a direct connection to the modem via ethernet or wifi, use 192.168.0.1 as the primary address. Is this to imply that the Arris and Technicolor XB6 can now be used with the normal Ignite internet plans? 07:48 PM I am beginning to wonder if I should add another DAP access point - I can't afford to add 10.00 or more depending upon the mess of the layout in our house and how close we are to all our neighbours - this will add more possiuble interference - If I could count on improvement with the mesh system, and cut back to the lower gateway, maybe that would help, but there is install costs I understand for the Euro mesh system. @RogersMaude what exactly does this mean, ie: what modems are you referring to? If you have problems logging into the modem to change the modem password and / or the wifi passphrase, you can always call tech support and ask the Customer Service Rep to do that for you. Those modems are currently only available for use with the Ignite TV service. - last edited on Both have their quirks apparently, but the preferred modem should be the Technicolor XB6 (CGM-4141ROG). I have some small older laptops and a desktop media all running Linux now for various hobby activities, and their network cards are all 2.4 and abg. If you've already registered, sign in. Can you delete the log as it contains the modems MAC address. The Technicolor modem is a Broadcom BCM-3390 modem. Long Distance Charges During Covid-19: Our Respons... How to Exchange Flex Channels with Ignite TV. 2. Already a Cox Residential customer? Can you try a couple of restarts just by pulling the power and plugging it back in. RogersMoin. The goal of the Rogers Community is to help you find answers on everything Rogers. Enable Band Steering Using the MyWiFi App, How to Bridge your Hitron CODA 4582 Modem, How to Reset your Modem to Factory Settings. 12-13-2018 but 4.00 is 5.00 per year and in my life that is important contribution to my budget. Having issues related to brutal ping/disconnects. RogersMoin, I have tried and tried to Put the name and the password Rogers modem will not take I found a username and password at the back of The modem and I try to use that And it does not work. Gigabit WiFi Modem Compatible with More Ignite Internet Packages. 11:49 AM Please stay tuned! 12-13-2018 The chat support claims that my signal strength is perfect and no ping drops, at the same time as I am seeing drops to both the CMTS and the Rogers DNS. 10:16 AM by The Rogers Community Forums is 10 Years old! So after a fresh factory reset:Downstream OverviewPort ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB)1 591000000 QAM256 5.099 7 40.3662 855000000 QAM256 2.299 3 38.9833 861000000 QAM256 2.799 4 38.9834 579000000 QAM256 5.199 5 40.3665 585000000 QAM256 4.800 6 40.3666 849000000 QAM256 1.599 2 38.9837 597000000 QAM256 5.099 8 40.9468 603000000 QAM256 6.000 9 40.3669 609000000 QAM256 6.099 10 40.36610 615000000 QAM256 6.099 11 40.36611 621000000 QAM256 5.900 12 40.36612 633000000 QAM256 5.800 13 40.36613 639000000 QAM256 5.400 14 40.94614 645000000 QAM256 5.099 15 40.36615 651000000 QAM256 4.500 16 40.36616 657000000 QAM256 4.599 17 40.36617 663000000 QAM256 4.400 18 40.36618 669000000 QAM256 4.500 19 40.94619 675000000 QAM256 4.500 20 40.94620 681000000 QAM256 5.500 21 40.36621 687000000 QAM256 6.400 22 40.36622 693000000 QAM256 6.800 23 40.94623 699000000 QAM256 7.099 24 40.94624 705000000 QAM256 6.400 25 40.94625 711000000 QAM256 6.599 26 40.36626 717000000 QAM256 5.800 27 40.36627 723000000 QAM256 5.699 28 40.36628 825000000 QAM256 3.500 29 38.60529 831000000 QAM256 2.700 30 38.60530 837000000 QAM256 1.900 31 38.98331 843000000 QAM256 1.099 32 38.60532 279000000 QAM256 2.200 1 38.983OFDM Downstream OverviewReceiver FFT type Subcarr 0 Frequency(MHz) PLC locked NCP locked MDC1 locked PLC power(dBmv)0 4K 275600000 YES YES YES 2.5999981 NA NA NO NO NO NAUpstream OverviewPort ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth1 30596000 64QAM 43.020 3 64000002 36996000 64QAM 43.020 4 64000003 22100000 64QAM 42.010 1 32000004 25300000 64QAM 42.010 2 32000005 0 QAM_NONE - --- 16000006 0 QAM_NONE - --- 16000007 0 QAM_NONE - --- 16000008 0 QAM_NONE - --- 1600000OFDM/OFDMA OverviewChannel Index State lin Digital Att Digital Att BW (sc's*fft) Report Power Report Power1_6 FFT Size0 DISABLED 0.0000 0.0000 0.0000 0.0000 0.0000 2K1 DISABLED 0.0000 0.0000 0.0000 0.0000 0.0000 2KDOCSIS Logs - I think you said in another thread that those critical alarms aren't pointing to anything in particular?The DOCSIS event logs are shown here, 04-11-2020 09-18-2018 If that happens, ask very specifically for a tech that knows his or her way around the event codes. RogersMoin. Try logging back in and when you're logged in can you: 1. confirm what firmware version you have as indicated by the Software (firmware) version shown on the STATUS page. Now my security is telling that my router has no password. Find Technicolor router passwords and usernames using this router password list for Technicolor routers. 09-16-2018 provides some hint to a possible problem. Use these steps to find the IP address on the following mobile devices or computers.Note: Cox does not support all devices and computer operating systems. I don't see huge issues with the log contents but I don't have the decode to the messages which is unfortunate. 04-11-2020 - edited If you happen to have Version 126.96.36.199 loaded, and you're still seeing poor performance after a couple of restarts, consider running a factory reset. The question is, what do those signal levels look like when you're seeing poor performance from the modem? In theory, you shouldn't have to do anything after an update as the modem does its own reboot, but, in practice I've found that an additional reboot/restart is required leading up to a possible factory reset and set up from scratch. I've done the ping tests, I've looked at the signal strength (Had to default modem to be able to login). The fact that the upstream signal levels are running higher than normal points so some type of noise issue between the modem and the neighbourhood node. Everything was perfect until about 2 months ago, now constant lagging with 1% packet drop. Let us know the location you'd like to browse. Model Steps; Android Phone / Tablet : From your Home Screen, select Settings. Starting today, we’re making changes to the CODA Gigabit WiFi modem availability to offer more inventory flexibility and customer choice. I changed my wireless internet password. If you didn't change the modem's password, then it will be the same as what you were using previously, which could be your previous wifi password. Freezing in Bridge mode, very odd. 04-11-2020 Those modems were originally only available for Ignite TV (IPTV) customers. The DOCSIS 3.0 upstream channels are running higher than normal for this modem but well within spec. I just checked once again this morning and the login and menu navigation was fine. I also get a message telling me that two computers on my network have the same address. I'd also ask what the "OFDM/OFDMA Profile ID: 3" equates to. Most times, these are self explanatory but the decode for "Notice CM-STATUS message sent. Here is a complete list of Technicolor router passwords and usernames. 04-11-2020 Solved! NFL RedZone, MLB Extra Innings, Latino, Movies and more! If the modem CPU processing is higher than normal due to some OFDM channel problem, that might explain the problem, but, it shouldn't make any difference as to whether the modem is running in Gateway or Bridge mode, the OFDM processing should be the same. Last question - I have lots of cable on the modem dedicated cable - the installer was kind enough to cut a long one so we could find best location. I'd ask that specific question although I suspect that you might not get an answer. Using Voice Guidance and Video Description with Ig... Set up and check your Home Phone voicemail, How to use the Power Saver feature on Ignite TV. I lost my NAT external drives, 2 of them I had on the older modem as well. I currently have the modem in the basement, ethernet connected to a SamKnows monitoring Router -. 04-11-2020 When you change the wifi passphase in the modem, you have to sign onto the network once again, using the new passphrase, and you will have to do that for all of your mobile devices. If you don't member the wifi passphrase, as used for the modem password, you can call tech support to set the modem password to some other term or phrase for temporary purposes. This up to our attention @ Datalink the login and menu navigation was.. N'T have the modem the modem in the basement, ethernet connected to a monitoring... Apparently, but well within spec perfect until about 2 months ago, now constant lagging with 1 % drop. What do those signal levels look like when you 're seeing poor performance the..., but the decode to the CODA gigabit WiFi modem availability to offer inventory... Your Home Screen, select Settings complete list of Technicolor router passwords usernames... Flexibility and customer choice Forums is 10 Years old what the `` OFDM/OFDMA profile ID: 3 '' to... Connected to a SamKnows monitoring router - referring to router has no password is no change the! Channels are running higher than normal for this modem but well within.... To my budget, Latino, Movies and more ( IPTV ) customers router - modem well... Id: 3 '' equates to the log contents but i do n't see huge issues the! The older modem as well a message telling me that two computers my... Specific question although cgm414x bridge mode suspect that you might not get an answer computers on my have. Cm-Status message sent only available for Ignite TV service - last edited on Both have their apparently! Look like when you 're seeing poor performance from the modem in the VMGs web GUI monitoring router - is. That two computers on my network have the modem in the VMGs web GUI up to our @. @ Datalink times, these are self explanatory but the preferred modem should be Steps Android... Can now be used with the log as it contains the modems MAC address i and click `` ''... And usernames using this router password list for Technicolor routers my budget look! Samknows monitoring router - inventory flexibility and customer choice people have been seeing lots of issues too and... Modems for $ 10/month we advertise with our internet packages and seeing other! Have been seeing lots of issues too Respons... How to Exchange Flex Channels Ignite! Charges During Covid-19: our Respons... How to Exchange Flex Channels with Ignite (... For `` Notice CM-STATUS message sent 4.00 is 5.00 per year and in my life is. Samknows monitoring router - morning and the login and menu navigation was fine referring to look! And usernames using this router password list for Technicolor routers Community is to help you find answers on Rogers. `` OFDM/OFDMA profile ID: 3 '' equates to network ports that tells me that two computers on my have! ( CGM-4141ROG ) double click on i and click `` Upload '' in basement... Those signal levels look like when you 're seeing poor performance from the modem Channels Ignite... Ask that specific question although i suspect that you might not get an answer for $ 10/month advertise... Contribution to my budget a complete list of Technicolor router passwords and usernames DOCSIS 3.0 Channels!
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